You have 14 days after receipt to request a return or exchange. Items must be returned unworn, in their original packaging .
To make a return, contact us via our form or by email: contact@vanlys.co
When will I receive my order?
Orders are processed within 24 to 48 hours .
Delivery times vary between 5 and 10 business days depending on your geographic area. You will receive an email with a tracking number as soon as the shipment is made.
Where is your jewelry made?
Our creations are designed in France and carefully assembled in a partner workshop , using durable materials such as stainless steel and high-quality zircons.
What are the delivery costs?
Delivery is free for purchases over €40 .
Below this amount, standard delivery charges apply (calculated at checkout according to your destination)